Aha, so no wonder the film scans have more contrast - it's a turn key service. That makes sense - they would not want to send flat looking images to clients.
One day when you have the ability to work with raw files you may find you like digital B+W a lot more. What I appreciate most is the ability to tune colour sensitivity after the fact - we can go way beyond the effect of putting on in the field a medium orange or dark red filter for dramatic skies or green or other filters for other effects. Granted this ability may at times result in images that would hardly be possible using film, but that's up to the photographer.