Thread: X10 Sensor change - UK

This morning Fuji UK sent this email message:

.....I am very happy to announce that we now have these parts in stock and we can upgrade
your camera as soon as you are able to do without it for a short while.

You will shortly receive some pre-paid packaging with instructions on how
to send your camera to our service centre securely and free of charge........


Credit to them for putting things right and , of course , I'll be up there for the X10's replacement whenever!

That's great to know and thanks so much for keeping us all up-to-date. Sometimes after one calls, gives their email, etc., one wonders...so this is good news, indeed!

Got my email too... plenty of time to send and return before my hols :)

Please keep us posted on how quickly they turn it around! I'm very nervous about sending mine in and losing it for weeks on end.

Just received my return pre-paid package from Fuji with a promise that it would take about a week to turn around.
It contained one excellent padded box and a Royal Mail pre-paid Special Delivery Bag.
I'll send it back on Wednesday (Monday and Tuesday are holidays in the UK) so I should get it back in good time for a wedding in July.

My camera has been returned so that's a quick turn round in 3 working days.
A new sensor has been fitted but just by looking I can't say if that included the lens although I've gained an extra lens cap.
Just taken these three impossible shots trying to get unacceptable blooming ; what a difference from the old sensor.





All at ISO 100 and F2.0/2.5 - overexposed and poorly focused I know!
Otherwise everything looks just the same including DR. This was P mode DR400...



Nice job Fuji.

Just chased mine. Had the email acknowledgement that it was in the workshop six days ago. I go on holiday in a couple of weeks so am keen to get it back in plenty of time... don't want anything last-minute or worse - bouncing around the UK postal system...

Great news, Dennis!! You're spurring me on!

Originally Posted by Lightmancer

Just chased mine. Had the email acknowledgement that it was in the workshop six days ago. I go on holiday in a couple of weeks so am keen to get it back in plenty of time... don't want anything last-minute or worse - bouncing around the UK postal system...

I'm sure that it won't be far behind mine - actually delivered by City-Link - you'll get a mail when it's despatched.

Go for it BB ; it seems to be a big improvement.

Dennis, if you have the chance, I'd love to see a couple of night shots with approaching headlight, street lamps, etc. that always seemed to be the acid test with the original sensor. If this is really as "fixed" as early indications, I may even re-buy one of these someday. Gotta wait and see what else is coming down the pike from Pany, Samsing, etc, in the wake of the new Sony though.

-Ray