Sony something I can't figure out about my new rx100 ii

jefvdm

New Member
My new rx100 2 is performing great. However, I would also like to use my smartphone as a remote control. Instructions tell me to open the 'control by smartphone' option in the menu. This option in my camera doesn't light up and so cannot be accessed. Anyone out there who can help me out ?
 
My new rx100 2 is performing great. However, I would also like to use my smartphone as a remote control. Instructions tell me to open the 'control by smartphone' option in the menu. This option in my camera doesn't light up and so cannot be accessed. Anyone out there who can help me out ?

maybe this video will help....
 
maybe this video will help....

Hello Luke, thank you for answering . I have seen this youtubefilm many times but the problem is that I cannot access the button. Now I have discovered that my question to the retailer went to the wrong email address. I just sent him a letter and am waiting for the answer from the technical staff.

Many thanks for your trouble, Jef (from Belgium)
 
my funny rx100 ii

this page may help..... in particular the blue box at the bottom of the page...... http://docs.esupport.sony.com/dvimag/DSCRX100M2_guide/en/contents/05/02/31/31.html

Hello everybody out there and thanks for the many suggestions. However I am still stuck. All the tutorials and manuals I get start with this : switch on the camera, press menu and go to 'ctrl with smartphone'. In my menu (in all positions program or auto) the option ctrl with smartphone doesn't light up and cannot be accessed. My retailer (the biggest in Belgium and Holland) did a bit sarcastic (?) about it and sent me a tutorial movie of an altogether different sony camera. But it showed the option 'ctrl with smartphone' nicely lighting up. I think something is wrong with my camera and i am going to have a word or two with my retailer. I am retired and I have time. Makes for a nice daytrip to the other side of Belgium. I'll keep you posted on this.
 
Hello everybody out there and thanks for the many suggestions. However I am still stuck. All the tutorials and manuals I get start with this : switch on the camera, press menu and go to 'ctrl with smartphone'. In my menu (in all positions program or auto) the option ctrl with smartphone doesn't light up and cannot be accessed. My retailer (the biggest in Belgium and Holland) did a bit sarcastic (?) about it and sent me a tutorial movie of an altogether different sony camera. But it showed the option 'ctrl with smartphone' nicely lighting up. I think something is wrong with my camera and i am going to have a word or two with my retailer. I am retired and I have time. Makes for a nice daytrip to the other side of Belgium. I'll keep you posted on this.

Before you do anything try update your firmware, I know the III had a recent update.
 
Ok, this is really odd. I checked my RX100m2 yesterday because of this thread and my "Ctrl with Smartphone" was greyed out. Today I start the camera and it's available.
I'm pretty sure I haven't changed anything, so I'm really baffled as to why it's working now.
 
Hello everybody out there and thanks for the many suggestions. However I am still stuck. All the tutorials and manuals I get start with this : switch on the camera, press menu and go to 'ctrl with smartphone'. In my menu (in all positions program or auto) the option ctrl with smartphone doesn't light up and cannot be accessed. My retailer (the biggest in Belgium and Holland) did a bit sarcastic (?) about it and sent me a tutorial movie of an altogether different sony camera. But it showed the option 'ctrl with smartphone' nicely lighting up. I think something is wrong with my camera and i am going to have a word or two with my retailer. I am retired and I have time. Makes for a nice daytrip to the other side of Belgium. I'll keep you posted on this.


I'll bet you are in some mode where that option is not available. Not sure what mode it would be, but I've had a lot of problems of this type.
 
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