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I was concerned to read your posting; the Adorama return policy is as follows: Customer Service, Help, Ordering Info, Ways to Shop & more For the first 30 days after your purchase you may return merchandise for a full money back refund, excluding any shipping charges. Simply download and...

Ray I was so sorry to read that you encountered rudeness in the Adorama store. This isn't something we take lightly, and if you wouldn't mind contacting me with a little more information eg a description of the person who served you, I'd appreciate the opportunity to address this with our...

Did you know that Ricoh have contributed 30 million yen to the victims and the general recovery efforts in Thailand? Support for the Flood in Thailand | Ricoh Global Makes you love 'em even more, doesn't it?

We are expecting a few in any day now, (which will fulfil b/orders, first come first served), but Ricoh have just advised that the production schedule of MOUNT A12(leica mount) and GR DIGITAL4(Black and white) will be delayed.

My pleasure - and thanks for the welcome!

I'm going to try and explain how it works....... Manufacturers and distributors almost never give a definite ETA on anything - particularly on new releases and heavily back-ordered items. The best we can hope for is a vague date, to which we usually add a week or two to try and avoid...