Is my "new" GR used?

Discussion in 'Ricoh GR (APS-C) Forum' started by bluemachine, Feb 15, 2014.

  1. bluemachine

    bluemachine New to SC

    Feb 15, 2014

    I ordered a new ricoh gr from a dealer on amazon, and received it a couple of days ago. Under the copyright notice setting it already has someones name (KOGAN). I also noticed that it already had the 3.00 firmware installed, and also had the correct date and time set correctly ( it did not prompt me for them on first start up, as the manual says it should).

    Is kogan the default copyright name for the ricoh, and is it normal for it to come with the date and time already set? I wasn't able to find much info online. Thanks in advance.
  2. kyteflyer

    kyteflyer ~@¿@~

    Jan 31, 2011
    Newcastle, Australia
    Real Name:
    Sounds like used to me. Put a card in, shoot a couple, and see what the numbering looks like
    • Like Like x 1
  3. bilzmale

    bilzmale Super Moderator Emeritus

    Jul 17, 2010
    Perth, Western Australia
    Real Name:
    Bill Shinnick
    Kogan is a fairly big online electronics 'shop' here in Australia - maybe just a coincidence?
  4. m.davidtaub

    m.davidtaub SC Regular

    Sep 20, 2013
    Montpellier, France
    My gr came last saturday. Setting date and time was a first screen that came up the first time I turned on the camera. There was no 'name' already installed. And my first image was 0001. FW version is 2.03.
    • Like Like x 1
  5. Ripleysbaby

    Ripleysbaby supernatural anesthetist

    Sep 9, 2011
    Cumbria UK
    Real Name:
    Used or at least taken out of box and played with. Ex demo ?
    Either way totally unacceptable.
    • Like Like x 2
  6. pdh

    pdh SC Legend

    Jan 2, 2011
    Have you contacted the dealer and asked them what's going on? They are more likely to know than any of us here
    amazon are pretty much no-questions-asked about complaints in my experience, anyway
    • Like Like x 3
  7. bluemachine

    bluemachine New to SC

    Feb 15, 2014
    Thanks for this, seems that there have been 110 shots taken already.

    I contacted the seller yesterday, hopefully i'll hear back from them today.

    Thanks everyone!
  8. Fiddler

    Fiddler SC Veteran

    Dec 5, 2010
    Edinburgh, Scotland
    Real Name:
    I would ask for a partial refund, as it's essentially a used item.
  9. stillshunter

    stillshunter Super Moderator Emeritus

    Nov 5, 2010
    Down Under
    Real Name:
    Best of luck. My money is on it being a customer return - which could mean simply a change of mind, not being the pick of the litter (I know folks who use buy a few of the same camera, test them all send back all but the pick of them), etc. I'm with the others, I'd be seeking a partial refund….of it seems to shoot OK.
  10. Lightmancer

    Lightmancer Super Moderator

    Aug 13, 2011
    Sunny Frimley
    Real Name:
    Bill Palmer
    Whereas I would ask for and expect a full refund, report this dealer to your local trading standards officer and give my money to someone honest...

    Sent from another Galaxy
    • Like Like x 2
  11. pdh

    pdh SC Legend

    Jan 2, 2011
  12. ryanshoots

    ryanshoots SC Regular

    Apr 22, 2012
    The copyright on mine was set to KRockwell and the colors were garishly bright :) Just kidding.

    I think you have a repacked camera. I've been seeing a few reports of that lately from Amazon. Different retailers are dealing with the serial returners in different ways I suspect. I think if they'd all charge a 15% restock fee if there is nothing wrong with the camera this nonsense would stop all the way around. I'm not taking Amazon's side, I'm just talking about an issue which I see coming to a head. New should be new, but how much longer can we expect retailers to happily eat a 10 to 20 percent loss in value repeatedly because we like to try things. It's not sustainable.
    • Like Like x 4