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Unable to access the Reply 'arrow' via iPad app

Discussion in 'Help and Feedback' started by Kin Lau, Nov 16, 2012.

  1. Kin Lau

    Kin Lau SC Regular

    57
    Oct 23, 2012
    The arrow in the upper right is no longer active on the iPad app. I'm posting this from Tapatalk.

    I tested it on two different iPads, a 2 and a 3.
     
  2. Kin Lau

    Kin Lau SC Regular

    57
    Oct 23, 2012
    Fixed by killing the app, and restarting it.

    It's amazing how often 'shut up and reboot' works :)
     
  3. Luke

    Luke Super Moderator

    Nov 11, 2011
    Milwaukee, WI USA
    Luke
    my wife uses that on me all the time....works pretty well for her.
     
  4. Kin Lau

    Kin Lau SC Regular

    57
    Oct 23, 2012
    Interesting, but the problem has come back on both iPads, and the solution is not only to kill the app and restart, but you have to start the app in portrait mode before switching to landscape. Otherwise, the right side of the app is not active, basically the app still thinks the screen is in portrait mode and only the left side is active.

    To duplicate the problem, exit the SRS Cmpcts app, dbl-click the home button, touch the SRS Cmpcts button in the task bar until you see the 'minus' sign, and then tap the minus sign. That kills the app. Now, start the app again with the iPad in landscape, and the right side of the app in no longer touch sensitive.